![image](https://www.facebook.com/tr?id=849651200950552&ev=PageView&noscript=1)
Zack Sosebee

Zack Sosebee

SVP Operations & Customer Success

Zack is responsible for the entire customer experience at Redzone, including the coaching, implementation and support — but most importantly, the results. His team has a mission to be people-focused above anything else.

Having joined Redzone via Ignite Solutions, Zack was part of the early Redzone team, focusing on building out the coaching organization and providing clear, sustainable, bottom-line results to each Redzone customer. He and his team strive for a culture of excellence by leveraging a customer-first and “white-gloved” approach, whether the task is supporting a technical challenge, coaching operators to win the day, validating software workflows, steering plant leaders to be data-driven, or celebrating shop floor results at a town hall supported by executive leadership.

Prior to Redzone, Zack was Vice President of Operations for Ignite Solutions from 2011-2013, where he embraced a new love for the Food & Beverage industry through developing and deploying CI and lean manufacturing principles. From 2008-2011, Zack expanded his operations leadership skills with the frontline by working with Lockheed Martin in production operations, assembling the C-130 as well as subcomponents for the GMLRS, Arrowhead and Hellfire systems. He is forever grateful for those teams, their patience and collaboration, and the teamwork they shared. Earlier in his career, he worked for Porsche Cars North America and Ford Motor Company. Zack holds both a bachelor's and masters in Mechanical Engineering from Georgia Institute of Technology.