Redzone's AI Editorial Policy

Redzone's AI Editorial Policy: How We Use AI Responsibly

Artificial intelligence (AI) and large language models (LLMs) are powerful automation tools that help humans — in every industry — work better, smarter, and faster. Yet because AI can be a source of misinformation and disinformation, humans are responsible for ensuring AI use is grounded in ethics, accuracy, and integrity.

Just as Redzone's AI-powered software empowers frontline teams and leaders with insights, collaboration, and efficient workflows, our editorial and marketing teams use AI in specific ways to enhance the value of the information we publish and distribute on our website.

Transparency is crucial to trust, so our goal in publishing our AI editorial policy is that you know where we stand on using these technologies to enhance, not replace, humans' work.

Ethical Standards for AI Use

Our use of AI and automation is grounded in these principles:

• Accuracy and human verification: AI can hallucinate information, including facts, biographical information, and even citations. We treat all AI-generated output as unverified information, and require a human editor or subject-matter expert to independently verify content to ensure its accuracy.
• Privacy: We follow Redzone's privacy policy and security and compliance policy. We recognize that publicly available large language models (LLMs) are inherently insecure, so we never enter proprietary or sensitive information into a public LLM.
• Exploration: We embrace technology exploration and experimentation to augment and enhance our work to the extent that it conforms to our policies.
• Serving our audience: The content we create, using AI or otherwise, is guided by what is most useful to our audience. 

How We Will — and Won't — Use AI and Automation

• Research: We will use AI to conduct data analysis, transcribe audio, conceive ideas, and analyze large data sets. We do not use AI as a primary source of data or knowledge, and all information gleaned from a secondary source, including AI, news articles, or whitepapers, is verified by humans and fact checked to ensure it is true to the primary source.
• Headlines and summaries: We will use AI to suggest headlines, titles, and summaries with review and input from experts and editors.
• Optimizing workflows: We will use AI to optimize human-created content with AI tools such as spell checking, grammar reviews, gap analysis, outlining, and structural reviews to help us meet our audience's needs.
• Repurposing human-created content: We will use AI to brainstorm alternate versions of human-created content for different platforms (e.g. social media posts).
• Writing: We will not publish or distribute content written primarily by AI. Even when AI is used for ideation and organization, every piece of content is researched, written, and edited by humans before publication.

Personally Identifiable Information Policy

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Notwithstanding the foregoing, please be advised that we are required to share personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.‍ Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.